Job Responsibilities:

• Offering administrative support across the organization in maintaining the clinical data confidential and on time.
• Coordinate front-desk activities, including distributing correspondence and attending phone calls, booking the day to day appointments
• Welcome patients and greet people who visit the business
• Consult customers via telephone throughout every step of the process
• Develop individual solutions based on the requirements of the customer
• Provide knowledge and in-depth advice for hearing loss and hearing aids
• After understanding the level of hearing loss and budget of the customer suggest him/her the ideal hearing aid for him/her and help them purchasing a hearing aid
• Handle all customer complaints satisfactorily

Job Requirement:

• Ability to communicate effectively in a verbal, written and visual manner
• Time management/ prioritization skills.
• Self-motivated.
• Strong analytical skills