New Year Sale! Get up to ₹15,000 OFF on hearing aidsShop Now
Store LocatorBook Appointment
HearClear India
Back to Home

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

7-Day Returns

Return within 7 days of delivery

Easy Process

Simple return initiation

100% Refund

Full refund on eligible returns

Free Pickup

We arrange pickup for returns

1Return Eligibility

You may return most products within 7 days of delivery for a full refund, subject to the following conditions:

Eligible for Return

  • Hearing aids in original, unused condition with all accessories
  • Products with manufacturing defects
  • Wrong product delivered
  • Product not matching the description on the website
  • Damaged during shipping (report within 24 hours)

Not Eligible for Return

  • Custom-made or personalized hearing aids (e.g., custom ear molds)
  • Products used or tried outside of authorized HearClear trials
  • Products without original packaging and accessories
  • Batteries and consumable accessories (unless defective)
  • Products purchased more than 7 days ago

2How to Initiate a Return

Follow these simple steps to return your product:

1

Contact Our Support Team

Call us at +91 98884 38843 or WhatsApp us at +91 99719 25446 with your order number.

2

Get Return Authorization

Our team will verify your eligibility and provide a Return Merchandise Authorization (RMA) number.

3

Schedule Pickup

We'll arrange a free pickup from your address, or you can drop it off at the nearest HearClear clinic.

4

Receive Refund

Once we receive and inspect the product, your refund will be processed within 5-7 business days.

3Refund Process

Refunds will be processed to the original payment method:

Payment MethodRefund Timeline
Credit/Debit Card5-7 business days
UPI / Net Banking3-5 business days
EMI7-10 business days (bank dependent)
Cash on Delivery5-7 business days (via bank transfer)

Note: For EMI purchases, the refund will be credited to your bank account. Any EMI charges or interest already paid will be refunded by your bank as per their policy.

4Exchange Policy

If you'd like to exchange your product for a different model or variant:

  • Exchange requests must be made within 7 days of delivery
  • The original product must be in unused condition with all accessories
  • Price differences will be adjusted (additional payment or refund)
  • Custom-made products are not eligible for exchange

We recommend visiting a HearClear clinic for exchanges so our audiologists can help you find the perfect fit.

5Warranty & Repairs

All hearing aids from HearClear come with manufacturer warranty:

  • Standard Warranty: 1-2 years depending on the brand and model
  • Extended Warranty: Available for purchase on select products
  • Warranty Coverage: Manufacturing defects, component failures
  • Not Covered: Physical damage, water damage, misuse, battery issues

For warranty claims, contact our support team with your order number and proof of purchase.

6Cancellation Policy

You can cancel your order under the following conditions:

  • Before Dispatch: Full refund, processed within 24-48 hours
  • After Dispatch: You may refuse delivery; standard return policy applies
  • Custom Orders: Cannot be cancelled once production has begun

To cancel an order, contact us immediately at +91 98884 38843.

Need Help with a Return?

Our customer support team is here to assist you with any questions about returns, refunds, or exchanges.

Call Us

+91 98884 38843

WhatsApp

+91 99719 25446

Email

support@hearclear.in

Last updated: February 28, 2026

As an #Audiologist, I often encounter misconceptions about hearing aids and the necessity of bilateral fittings. One maj...View
Did you know that #HearingAids can slow cognitive decline by 48% in at-risk older adults? This was confirmed by the ACHI...View
As an #Audiologist, I often encounter a common misconception: "I'd know if I had hearing loss." In reality, #HearingLoss...View
Did you know that untreated hearing loss is linked to a **5x higher risk** of developing dementia? This staggering stati...View
Did you know that a #15MinuteHearingTest can transform the next 15 years of your life? At HearClear, we're dedicated to ...View
Are we truly listening? 🤔 Recent studies reveal that 1 in 4 Indians under 35 are experiencing measurable #NoiseInduced...View
As many of you may know, even the sharpest advocates can misinterpret critical terms. Just recently, an advocate mistook...View
In #India, 4 in every 1,000 newborns are born with significant #hearingloss — yet, neonatal #hearingscreening is not uni...View
Did you know that hearing aids slow cognitive decline by 48% in at-risk older adults? This groundbreaking conclusion, co...View
Did you know that presbycusis, or age-related #HearingLoss, can begin as early as age 45? Yet, most Indians don't seek #...View
He stopped attending #kittyparties. He stopped meeting old friends. You might think it’s just age taking its toll, but r...View
Is your hearing perception as sharp as your legal arguments? ⚖️ Misinterpretations can occur in any profession, but im...View
As I reflect on the evolution of #HearingTechnology, I'm excited to spotlight the #SigniaCROS, an innovative solution fo...View
At #HearClear, we recognize the importance of #HearingHealth, especially as it relates to an individual's professional a...View
As the WHO predicts that **2.5 billion people will face #HearingLoss by 2050**, the urgency for effective solutions has ...View
Social isolation is a critical risk factor for cognitive decline, particularly when linked to #HearingLoss. In fact, #Th...View
From a single clinic to over 40+ locations in record time, at #HearClear, our growth story transcends mere expansion. It...View
Did you know that according to the #Lancet Commission on #Dementia, untreated #HearingLoss is the leading modifiable ris...View
Did you know that hearing loss is the #1 modifiable risk factor for dementia, accounting for up to 8% of dementia cases ...View
🔍 Did you know that untreated #HearingLoss is the single largest modifiable risk factor for dementia, as highlighted by...View
As an #Audiologist, I often encounter misconceptions about hearing aids and the necessity of bilateral fittings. One maj...View
Did you know that #HearingAids can slow cognitive decline by 48% in at-risk older adults? This was confirmed by the ACHI...View
As an #Audiologist, I often encounter a common misconception: "I'd know if I had hearing loss." In reality, #HearingLoss...View
Did you know that untreated hearing loss is linked to a **5x higher risk** of developing dementia? This staggering stati...View
Did you know that a #15MinuteHearingTest can transform the next 15 years of your life? At HearClear, we're dedicated to ...View
Are we truly listening? 🤔 Recent studies reveal that 1 in 4 Indians under 35 are experiencing measurable #NoiseInduced...View
As many of you may know, even the sharpest advocates can misinterpret critical terms. Just recently, an advocate mistook...View
In #India, 4 in every 1,000 newborns are born with significant #hearingloss — yet, neonatal #hearingscreening is not uni...View
Did you know that hearing aids slow cognitive decline by 48% in at-risk older adults? This groundbreaking conclusion, co...View
Did you know that presbycusis, or age-related #HearingLoss, can begin as early as age 45? Yet, most Indians don't seek #...View
He stopped attending #kittyparties. He stopped meeting old friends. You might think it’s just age taking its toll, but r...View
Is your hearing perception as sharp as your legal arguments? ⚖️ Misinterpretations can occur in any profession, but im...View
As I reflect on the evolution of #HearingTechnology, I'm excited to spotlight the #SigniaCROS, an innovative solution fo...View
At #HearClear, we recognize the importance of #HearingHealth, especially as it relates to an individual's professional a...View
As the WHO predicts that **2.5 billion people will face #HearingLoss by 2050**, the urgency for effective solutions has ...View
Social isolation is a critical risk factor for cognitive decline, particularly when linked to #HearingLoss. In fact, #Th...View
From a single clinic to over 40+ locations in record time, at #HearClear, our growth story transcends mere expansion. It...View
Did you know that according to the #Lancet Commission on #Dementia, untreated #HearingLoss is the leading modifiable ris...View
Did you know that hearing loss is the #1 modifiable risk factor for dementia, accounting for up to 8% of dementia cases ...View
🔍 Did you know that untreated #HearingLoss is the single largest modifiable risk factor for dementia, as highlighted by...View
Chat with our experts!

Call Now

+91 98884 38843

 WhatsApp
Best Price Guaranteed on all Hearing Aids!